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We Pledge To Provide Excellent Service To Our Clients Through These Commitments:
No.
Activities
Days
1.
Producing Film Permits For Imported Films For The Purpose Of Discharge From Custody Of Customs.
1 Working Day*
2.
Censoring And Producing The Results For The Censorship Of Cinematography Film.
5 Working Days*
3.
Producing The Result Of The Censorship Of Advertisement Film.
4.
Producing The Result Of The Censorship Of Trailer Film.
5.
Censoring And Producing The Result Of Censorship Of Video Tape, Diskette, Laser Disc, Compact Disk, Hard Disk And Other Record Forms.
10 Working Days *
6.
Censoring And Producing The Result Of Film Publicity Material.
2 Working Days *
7.
Censoring And Producing The Result Of Tape Publicity Material.
5 Working Days *
8.
Producing The Censorship Certificate For Cinematography Film (Certificate A) For The Result Of 'Lulus Bersih'.
1 Working Day **
9.
Producing The Censorship Certificate For Tape Film (Certificate A) For The Result Of Lulus Bersih.
1 Working Day**
10.
Producing The Censorship Certificate For Film (Certificate A) For The Result Of 'Lulus Dengan Potongan'.
1 Working Day***
11.
Producing The Film Censorship Duplicates Certificate (Certificate B).
3 Working Days*
12.
Disclosure Of The Decision Of The Film Censorship Appeal Committee.
10 Working Days ****
13.
Disclosure Of The Result Of Application For Company Registration For Film Censorship Certificate.
14.
Refunding Of Overpaid Fees.
20 Working Days *
15.
Producing Written Answers For Inquiries Through Post.
3 Working Days ****
16.
Responding To Complaints.
Notes:
* From The Date Of Acceptance Of Completed Application.
** From The Date Of Letter Of Agreement.
*** From The Date Of Letter Of Agreement For Excision And Additional Payments From Applicant.
**** From The Date Of Acceptance Of Letter.
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